Department: Global Training
Reports to: Manager, Training Operations
Supervises: None
Type: One year contract
Location: Montreal, Canada
Job Overview
The GT Finance & Administration Coordinator supports Global Training coordination team by managing course-related financial and administrative processes.
The role focuses on invoicing, revenue tracking, and instructor financial administration, working in close collaboration with training coordinators and the Finance team to ensure accurate reporting and smooth delivery of Global Training programs.
This position is designed to complement and support course coordination activities, enabling training coordinators to focus on participant experience, course delivery, and stakeholder engagement.
Key Responsibilities
Financial & Administrative Coordination
- Prepare and issue course invoices, including cancellations, credits, and payment follow-ups, in line with the established procedures.
- Work closely with training coordinators to confirm enrolment data and course information to support monthly revenue reporting.
- Reconcile revenue data across the LMS, BC, and financial dashboards to ensure consistency and accuracy.
- Prepare revenue-share calculations for training partners, in coordination with the Manager, Training Operations.
- Support instructor financial administration by preparing task orders and purchase orders, and by processing vendor invoices through SAP Concur.
- Liaise with the Finance team on credits, transfers, adjustments, and other revenue-related matters affecting Global Training courses.
Operational Support
- Provide administrative and financial support to training coordinators for activities such as registrations, user provisioning, certificate issuance, diploma tracking, and shipping.
- Maintain accurate records, trackers, and documentation related to training finance and administration.
- Provide administrative support for ATP related activities, including website updates, printing of plaques, shipping, and other ATP related tasks.
- Carry out additional finance and administrative tasks as required to support the work of the Global Training coordination team and the delivery of training programs.
Skills and Experience
- 1–3 years’ experience in an administrative, coordination, or finance support role
- Strong attention to detail and accuracy
- Basic understanding of invoicing, billing, or financial administration
- Good organizational and time-management skills with the ability to manage multiple tasks and deadlines
- Ability to follow established procedures and work with data, trackers, and reports
- Willingness to learn and adapt to new systems and processes
- Problem-solving skills with the ability to identify issues and escalate them appropriately
- Clear communication skills and ability to work collaboratively with different teams
ACI World Values:
- Stewardship
- Member-focused
- Integrity
- Excellence
- Collaboration
- Innovation
- Inclusivity
What We offer
- A challenging and exciting position in an international and multicultural environment.
- Hybrid work environment
- 4 weeks of vacation/year.
- 5 sick days/ year.
- 5 mental wellness days/year.
- Employee cell phone (iPhone) with TELUS Health virtual care included.
- Health insurance coverage from your first day of employment.
- Opus/EXO Transit discount on monthly pass.
- Employee recognition points earned to convert into redeemable gift cards
- Very flexible employee monthly wellness account to use to achieve a greater work life balance
